3rd Jan 2025
Aeromexico Airlines is the leading ultra-low-cost air carrier known for offering exciting deals and affordable airfares. It also accepts unaccompanied minors on the flight and assures their safety throughout the journey.
However, before sending your kids alone, it’s crucial to understand all key terms and conditions of Aeromexico Unaccompanied Minor policy to avoid last-minute trouble. The airline is quite stringent for the age criteria and only accepts minors between 5 and 14 years on flights. Wish to know more? Continue scrolling the page and find all the key details about the airline’s UMNR policy, process, and fee here.
What is Aeromexico Airlines Unaccompanied Minor Policy?
Before you book unaccompanied minors on Aeromexico flights, let’s outline the major guidelines associated with the airline’s UMNR policy. Read these conditions thoroughly to eliminate any fuss at the airport.
- This service is mandatory for children between 5 and 14 years flying without a parent or guardian.
- Minors between the ages of 0 and 4 years aren’t allowed to fly alone on Aeromexico flights.
- Unaccompanied minors and their parents/guardians must arrive at the airport at least three hours before the departure to complete the check-in process.
- Parents/ guardians must present three copies of each of the following documents at the ticket counter.
- UMNR form
- Official ID or passport of the parent/ guardian
- Minor Exit Form (SAM)
- Unaccompanied minors are accepted on both direct and connecting Aeromexico flights.
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- But in the case of connecting flights, the airline won’t accept the UMNR on the last flight of the day.
- The number of Unaccompanied minors allowed on Aeromexico flights depends on the plane configuration. Be sure to make bookings early to avoid the last-minute hassle.
- Aeromexico Air charges a dedicated unaccompanied minor fee to provide the service. Make the payment at the airport counter to send your kids alone on the flight.
- Since the service is limited to a certain number of seats, it’s important to confirm the availability at least 48 hours before the departure to confirm the service.
- The parent or guardian escorting the minor must remain at the airport until 15 minutes after take-off.
- Parent or guardian picking up the minor at the destination airport must bring the official ID to verify his identity.
How to Make Unaccompanied Minor Bookings with Aeromexico Airlines?
Now that you know about the Aeromexico Airlines minor policy, let’s find out the steps to book UMNR tickets on Aeromexico flights. Parents/ guardians can request the service either by calling the airline’s customer representative or at the airport ticket counter. Here’s how.
Over a Call
- Give a call at 1-800-237-6639 and connect with the automated IVR.
- Listen to the prompts and select the right command to speak to the live expert.
- Share your minor’s itinerary and request the UMNR service.
- The agent will then look into the seat availability on the desired route and will guide you through the booking process.
- Once the service is added to your bookings, you’ll be prompted to complete the payment.
- The airline will then send you a confirmation email regarding the same.
- You can then fill out the minor form on the official site by using the Reservation Code and Last Name.
- Parents/ guardians accompanying the child must arrive at the airport at least 3 hours before the departure to complete further formalities.
At the Airport
- In addition to the call center, parents/ guardians can request the Aeromexico Air unaccompanied minor service at the airport.
- Visit the Aeromexico ticket counter and check the seat availability.
- Make sure you’ve already filled out the UMNR form as you must present 3 copies of the same.
- Visit the airport at least 3 hours before the departure to avoid any last-minute hassle.
- The agent will then look into the availability and add the service to your bookings.
- Complete the payment and check-in for your minor’s flight to continue the journey.
What is Aeromexico Airlines Unaccompanied Minor Fee?
Aeromexico Airlines charges a dedicated unaccompanied minor fee to add the UMNR service to their bookings. The fee depends on the flight route on which your kid is traveling as well as the flying season.
Here are the details.
Route |
Fees |
Flights in Mexico |
- Low Season: $700 MXN
- High Season: $900 MXN
|
International Destinations |
- Low Season: $155 USD/ EUR/ GB
- High Season: $165 USD/ EUR/ GBP
|
Flights to/ from the US |
- Low Season: $155 USD
- High Season: $165 USD
|
Summing Up
Escorting your child alone on the flight can be challenging. Therefore, Aeromexico Airlines offers a dedicated UMNR policy to ensure their safety and personalized services throughout the flight. However, the service is limited to certain seats and you must check the seat availability at least 48 hours before the departure to avoid any last-minute fuss. UMNR service on El Salvador route is restricted to minors with specific nationalities, including Venezuela and Colombia. Do you still have doubts about the UMNR process? Get in touch with the airline’s call center and fix your queries on time.
FAQs
Can my child travel alone if his age is 15 years?
Yes, sure. Children 15 years or older can travel alone on Aeromexico flights without requesting the UMNR service.
How many unaccompanied minors are allowed to travel on Boeing B737-700?
A maximum of 14 unaccompanied minors can travel on Boeing 737-700 aircraft.
What are the age criteria of the Aeromexico Airlines Unaccompanied Minor?
The airline considers children between 5 and 14 years as unaccompanied minors on Aeromexico flights.
How to get an unaccompanied minor service on Aeromexico flights?
To get an unaccompanied minor service on Aeromexico flights, you can either call the airline’s customer service center or visit the Aeromexico airport ticket counter.